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Organization Dashboard

What you’ll learn: Navigate the organization analytics dashboard to monitor overall performance and identify trends across all touchpoints.

Dashboard Overview

The Organization Dashboard provides bird’s-eye view of all touchpoint performance:

Key Metrics Panel

Total Statistics
  • Total Clicks/Scans: All-time aggregate
  • This Month: Current month performance
  • Growth Rate: Month-over-month change
  • Active Touchpoints: Total touchpoint count

Top Performers

Best Touchpoints (Last 30 Days)
  • Ranked by total interactions
  • Click/scan counts
  • Quick access to touchpoint details
  • Identify successful campaigns
Trending Up
  • Fastest growing touchpoints
  • Percentage growth indicators
  • New touchpoint highlights
Needs Attention
  • Declining performance alerts
  • Zero-click touchpoints
  • Error/broken link notifications

Visualization Widgets

Traffic Timeline

Interactive time-series chart:
  • Hourly, daily, weekly, monthly views
  • Zoom and pan functionality
  • Compare multiple date ranges
  • Export chart as image

Geographic Heatmap

World map visualization:
  • Color-coded by traffic volume
  • Click countries for city-level data
  • Identify expansion opportunities
  • Regional performance comparison

Device Distribution

Pie/donut chart showing:
  • Mobile vs Desktop vs Tablet
  • Percentage breakdown
  • Trend indicators
  • Platform-specific insights

Channel Performance

Bar chart comparing:
  • Direct (QR scans, NFC)
  • Social media
  • Email
  • Website referrals
  • UTM campaign sources

Filtering Dashboard Data

Apply filters to focus analysis:
  • Date Range: Last 7/30/90 days, custom ranges
  • Tags: Filter by campaign, channel, type tags
  • Collections: View specific collection performance
  • Device Type: Mobile-only or desktop-only views

Dashboard Customization

Personalize your dashboard:
  • Widget Arrangement: Drag to reorder
  • Show/Hide Widgets: Toggle widgets on/off
  • Default Date Range: Set preferred time period
  • Dashboard Themes: Light or dark mode

Scheduled Reports

Configure automated reports:
  • Frequency: Daily, weekly, monthly
  • Recipients: Team email addresses
  • Content: Selected metrics and charts
  • Format: PDF or CSV

Best Practices

Weekly Review Routine: Every Monday, review last week’s performance to spot trends early.
Set Alerts: Configure notifications for milestone achievements or performance drops.

Next: Visitor Demographics