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Analytics Overview

What you’ll learn: Navigate Li2.ai analytics, understand key metrics, and extract actionable insights from touchpoint performance data.

Core Metrics

Total Clicks & Scans

  • Combined count of all interactions
  • Short link clicks + QR code scans + NFC taps
  • Real-time updates

Unique Visitors

  • Distinct users who clicked/scanned
  • Deduplicated by device fingerprint
  • Useful for reach measurement

Click-Through Rate (CTR)

  • Clicks / Impressions (when impression tracking enabled)
  • Industry benchmark comparison

Conversion Rate

  • Conversions / Total Clicks
  • Requires conversion goal setup
  • Track ROI and goal completions

Analytics Categories

Geographic Analytics

Country-Level Data
  • Traffic distribution by country
  • Interactive world map visualization
  • Top countries ranking
City-Level Data
  • Granular location insights
  • Identify local markets
  • Regional campaign optimization

Device Analytics

Device Type
  • Mobile, Desktop, Tablet breakdown
  • Percentage distribution
  • Trend over time
Operating System
  • iOS, Android, Windows, macOS, Linux
  • Version distribution
Browser
  • Chrome, Safari, Firefox, Edge, etc.
  • Mobile vs desktop browsers

Referrer Analytics

Traffic Sources
  • Direct scans (QR codes, NFC)
  • Social media platforms
  • Websites
  • Email clients
  • Unknown
UTM Campaign Tracking
  • Source, Medium, Campaign breakdown
  • Compare channel performance
  • ROI by marketing channel

Time-Series Analytics

Traffic Patterns
  • Hourly, daily, weekly, monthly views
  • Peak traffic identification
  • Seasonal trend analysis
Custom Date Ranges
  • Compare specific periods
  • Year-over-year analysis
  • Campaign duration insights

Analytics Dashboard

Organization Dashboard

View aggregated metrics across all touchpoints:
  • Total organization performance
  • Top performing touchpoints
  • Geographic heatmap
  • Device distribution
  • Traffic trends

Touchpoint Dashboard

Individual touchpoint analytics:
  • Click/scan timeline
  • Geographic breakdown
  • Device and browser stats
  • Referrer sources
  • Recent activity log

Collection Dashboard

Aggregated analytics for collections:
  • Collection-level metrics
  • Compare touchpoints within collection
  • Campaign performance overview

Real-Time Data

Li2.ai updates analytics in real-time:
  • See clicks/scans within seconds
  • Monitor live campaign performance
  • Immediate feedback on changes
  • No batch processing delays

Data Export

Export analytics for external analysis: CSV Export
  • Raw click data with timestamps
  • Geographic, device, referrer details
  • Import into Excel, Google Sheets
  • Custom reporting and visualization
PDF Reports
  • Formatted analytics reports
  • Charts and visualizations included
  • Share with stakeholders
  • Schedule automated reports (coming soon)

Privacy & Compliance

Li2.ai analytics respect user privacy:
  • No personal data collection
  • Device fingerprinting (not cookies)
  • IP anonymization
  • GDPR compliant
  • No cross-site tracking

Best Practices

Set Baselines: Track 7-30 day averages to understand normal performance before optimizing.
Segment Analysis: Don’t just look at totals - segment by device, geography, source for deeper insights.
Regular Reviews: Check analytics weekly for active campaigns, monthly for long-term touchpoints.

Next Steps